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Test bank for Business and Society Ethics Sustainability and Stakeholder Management 9th Edition by Archie B. Carroll

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Test bank for Business and Society Ethics Sustainability and Stakeholder Management 9th Edition by Archie B. Carroll

Test bank for Business and Society Ethics Sustainability and Stakeholder Management 9th Edition by Archie B. Carroll

Learn to make strong business decisions with a better understanding of business ethics, sustainability, and stakeholder management from a strong managerial perspective. BUSINESS AND SOCIETY: ETHICS, SUSTAINABILITY, AND STAKEHOLDER MANAGEMENT, Ninth Edition, demonstrates how the most successful business decision makers balance and protect the interests of various stakeholders, including investors, employees, the community, and the environment–particularly as business recovers from a perilous financial period. The authors effectively balance strong coverage of ethics and the stakeholder model with an increased focus on one of the business’s most recent, urgent mandates: sustainability. Coverage highlights the connection between business and the natural, social, and financial environments, illustrating how all three must be maintained in balance to sustain current and future generations. New actual business cases, real applications, and today’s latest business examples present you with specific business challenges that test your values and require you to focus your reasoning skills for ongoing success in today’s workplace.

Additional ISBNs

1305202597, 9781305202597, 1305840542, 9781285801018, 9781305840546

Table of Contents

Brief Contents
Contents
Preface
About the Authors
Part 1: Business, Society, and Stakeholders
Ch 1: The Business and Society Relationship
Chapter Learning Outcomes
Business and Society
Society as the Macroenvironment
A Pluralistic Society
A Special-Interest Society
Business Criticism and Corporate Response
Focus of the Book
Structure of the Book
Summary
Key Terms
Discussion Questions
Endnotes
Ch 2: Corporate Citizenship: Social Responsibility, Performance, Sustainability
Chapter Learning Outcomes
Corporate Social Responsibility (CSR) as a Concept
Traditional Arguments against and for CSR
Corporate Social Responsiveness
Corporate Social Performance
Corporate Citizenship
Social Performance and Financial Performance Relationship
Sustainability – Profits, People, Planet
Socially Responsible, Sustainable, Ethical Investing
Summary
Key Terms
Discussion Questions
Endnotes
Ch 3: The Stakeholder Approach to Business, Society, and Ethics
Chapter Learning Outcomes
Origins of the Stakeholder Concept
Who are Business’s Stakeholders?
Stakeholder Approaches
Three Values of the Stakeholder Model
Key Questions in Stakeholder Management
Effective Stakeholder Management
Developing a Stakeholder Culture
Stakeholder Management Capability
The Stakeholder Corporation
Principles of Stakeholder Management
Strategic Steps toward Global Stakeholder Management
Summary
Key Terms
Discussion Questions
Endnotes
Part 2: Corporate Governance and Strategic Management Issues
Ch 4: Corporate Governance: Foundational Issues
Chapter Learning Outcomes
Legitimacy and Corporate Governance
Problems in Corporate Governance
Improving Corporate Governance
The Role of Shareholders
The Role of the SEC
Shareholder Activism
Investor Relations
An Alternative Model of Corporate Governance
Summary
Key Terms
Discussion Questions
Endnotes
Ch 5: Strategic Management and Corporate Public Policy
Chapter Learning Outcomes
The Concept of Corporate Public Policy
Four Key Strategy Levels
The Strategic Management Process
Public Affairs as a Part of Strategic Management
The Corporate Public Affairs Function Today
Summary
Key Terms
Discussion Questions
Endnotes
Ch 6: Issue, Risk, and Crisis Management
Chapter Learning Outcomes
The Relationships between Issue, Risk, and Crisis Management
Issue Management
Risk Management
Crisis Management
Summary
Key Terms
Discussion Questions
Endnotes
Part 3: Business Ethics and Management
Ch 7: Business Ethics Fundamentals
Chapter Learning Outcomes
The Public’s Opinion of Business Ethics
Business Ethics: Meaning, Types, Approaches
Ethics, Economics, and Law – A Venn Model
Three Models of Management Ethics
Making Moral Management Actionable
Developing Moral Judgment
Elements of Moral Judgment
Summary
Key Terms
Discussion Questions
Endnotes
Ch 8: Personal and Organizational Ethics
Chapter Learning Outcomes
Ethics Issues Arise at Different Levels
Personal and Managerial Ethics
Managing Organizational Ethics
Best Practices for Improving an Organization’s Ethical Culture
Behavioral Ethics – Striving Toward a Deeper Understanding
Moral Decisions, Moral Managers, and Moral Organizations
Summary
Key Terms
Discussion Questions
Endnotes
Ch 9: Business Ethics and Technology
Chapter Learning Outcomes
Technology and the Technological Environment
Characteristics of Technology
Technology and Ethics
Information Technology
Biotechnology
Summary
Key Terms
Discussion Questions
Endnotes
Ch 10: Ethical Issues in the Global Arena
Chapter Learning Outcomes
Business Challenges in a Multinational Environment
Ethical Issues in the Global Business Environment
Improving Global Business Ethics
Summary
Key Terms
Discussion Questions
Endnotes
Part 4: External Stakeholder Issues
Ch 11: Business, Government, and Regulation
Chapter Learning Outcomes
The Pendulum of Government’s Role in Business
The Roles of Government and Business
Interaction of Business, Government, and the Public
Government’s Nonregulatory Influence on Business
Government’s Regulatory Influences on Business
Deregulation
Summary
Key Terms
Discussion Questions
Endnotes
Ch 12: Business Influence on Government and Public Policy
Chapter Learning Outcomes
Corporate Political Participation
Corporate Political Spending
Political Action Committees
Agency Issues
Political Accountability and Transparency
Strategies for Corporate Political Activity
Summary
Key Terms
Discussion Questions
Endnotes
Ch 13: Consumer Stakeholders: Information Issues and Responses
Chapter Learning Outcomes
The Consumer Movement
Product Information Issues
The Federal Trade Commission (FTC)
Recent Consumer Legislation
Self-Regulation in Advertising
Moral Models and Consumer Stakeholders
Summary
Key Terms
Discussion Questions
Endnotes
Ch 14: Consumer Stakeholders: Product and Service Issues
Chapter Learning Outcomes
Two Central Issues: Quality and Safety
Consumer Product Safety Commission
Food and Drug Administration
Business’s Response to Consumer Stakeholders
Customer Service Programs
Total Quality Management Programs
Six Sigma Strategy and Process
Summary
Key Terms
Discussion Questions
Endnotes
Ch 15: Sustainability and the Natural Environment
Chapter Learning Outcomes
The Sustainability Imperative
The Natural Environment
A Brief Introduction to the Natural Environment
The Impact of Business on the Natural Environment
Responsibility for Environmental Issues
The Role of Governments in Environmental Issues
Other Environmental Stakeholders
Business Environmentalism
The Future of Business: Greening and/or Growing?
Summary
Key Terms
Discussion Questions
Endnotes
Ch 16: Business and Community Stakeholders
Chapter Learning Outcomes
Community Involvement
Corporate Philanthropy or Business Giving
The Loss of Jobs
Summary
Key Terms
Discussion Questions
Endnotes
Part 5: Internal Stakeholder Issues
Ch 17: Employee Stakeholders and Workplace Issues
Chapter Learning Outcomes
The New Social Contract
The Employee Rights Movement
The Right Not to Be Fired without Cause
The Right to due Process and Fair Treatment
Freedom of Speech in the Workplace
Summary
Key Terms
Discussion Questions
Endnotes
Ch 18: Employee Stakeholders: Privacy, Safety, and Health
Chapter Learning Outcomes
Right to Privacy in the Workplace
Workplace Safety
The Right to Health in the Workplace
Summary
Key Terms
Discussion Questions
Endnotes
Ch 19: Employment Discrimination and Affirmative Action
Chapter Learning Outcomes
The Civil Rights Movement
Federal Laws Prohibiting Discrimination
Expanded Meanings of Employment Discrimination
Issues in Employment Discrimination
Affirmative Action in the Workplace
Summary
Key Terms
Discussion Questions
Endnotes
Case
Subject Index
Name Index
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