Test bank for Business and Society Ethics Sustainability and Stakeholder Management 10th Edition by Carroll
Test bank for Business and Society Ethics Sustainability and Stakeholder Management 10th Edition by Carroll
Gain a strong understanding of the importance of business ethics, sustainability, and stakeholder management from a strong managerial perspective with Carroll, Brown, and Buchholtz’s BUSINESS AND SOCIETY: ETHICS, SUSTAINABILITY, AND STAKEHOLDER MANAGEMENT, 10E. You will discover, first-hand, how today’s most successful business decision makers both balance and protect the interests of various stakeholders, including investors, employees, consumers, the community, and the environment. You learn how strong business decisions making skills are particularly critical as businesses recover from a perilous financial period. You also examine the social, legal, political, and ethical responsibilities of a business to all external and internal groups that have a stake, or interest, in that business. In addition, BUSINESS AND SOCIETY: ETHICS, SUSTAINABILITY, AND STAKEHOLDER MANAGEMENT, 10E is available with MindTap, an integrated text and online learning solution that enhances understanding of course content and offers opportunities to extend learning.
Additional ISBNs
1337668036, 9781337668033
Table of Contents
Title Page
Copyright page
Brief Contents
Contents
Preface
About the Authors
PART 1 Business, Society, and Stakeholders
Chapter 1: The Business and Society Relationship
1.1 Business and Society
1.1a Business Defined
1.1b Society Defined
1.2 Society as the Macroenvironment
1.3 A Pluralistic Society
1.3a Pluralism Has Strengths and Weaknesses
1.3b Multiple Publics, Systems, and Stakeholders
1.4 A Special-Interest Society
1.5 Business Criticism and Corporate Response
1.5a Factors in the Social Environment
1.5b A General Criticism of Business: Use and Abuse of Power
1.5c Balancing Power with Responsibility
1.5d Business’s Response: Concern and a Changing Social Contract
1.6 Focus of the Book
1.6a Managerial Approach
1.6b Business Ethics Theme
1.6c Sustainability Theme
1.6d Stakeholder Management Theme
1.7 Structure of the Book
Summary
Key Terms
Discussion Questions
Endnotes
Chapter 2: Corporate Social Responsibility, Citizenship, and Sustainability
2.1 Corporate Social Responsibility as a Concept
2.1a Historical Perspectives on CSR
2.1b Adaptations of the Economic Model
2.1c Evolving Meanings of CSR
2.1d A Four-Part Definition of CSR
2.1e The Pyramid of Corporate Social Responsibility
2.1f CSR in Practice
2.2 Traditional Arguments against and for CSR
2.2a Arguments against CSR
2.2b Arguments in Support of CSR
2.2c The Business Case for CSR
2.3 Ages and Stages of CSR
2.4 CSR Greenwashing
2.5 Political CSR
2.6 Corporate Social Responsiveness
2.7 Corporate Social Performance
2.7a Carroll’s CSP Model
2.8 Corporate Citizenship
2.8a Broad and Narrow Views
2.8b Stages of Corporate Citizenship
2.8c Global Corporate Citizenship
2.8d CSR and Corporate Citizenship Awards by Business Media
2.9 The Social Performance and Financial Performance Relationship
2.9a Three Perspectives on the Social–Financial–Reputation Relationship
2.10 Sustainability—Profits, People, Planet
2.10a Creating Shared Value and Conscious Capitalism
2.11 Socially Responsible, Sustainable, Ethical Investing
Summary
Key Terms
Discussion Questions
Endnotes
Chapter 3: The Stakeholder Approach to Business, Society, and Ethics
3.1 Origins of the Stakeholder Concept
3.1a What Is the Stake in Stakeholder
3.1b What Is a Stakeholder
3.2 Who Are Business’s Stakeholders
3.2a Three Views of the Firm: Production, Managerial, and Stakeholder
3.2b Primary and Secondary Stakeholders
3.2c Important Stakeholder Attributes: Legitimacy, Power, Urgency
3.3 Stakeholder Approaches: Strategic, Multifiduciary, and Synthesis
3.4 Three Values of the Stakeholder Model
3.4a Descriptive Value
3.4b Instrumental Value
3.4c Normative Value
3.5 Stakeholder Management: Five Key Questions
3.5a Who Are the Organization’s Stakeholders
3.5b What Are Our Stakeholders’ Stakes
3.5c What Opportunities and Challenges Do Our Stakeholders Present
3.5d What Responsibilities Does a Firm Have toward Its Stakeholders
3.5e What Strategies or Actions Should Management Take
3.6 Effective Stakeholder Management
3.6a Stakeholder Thinking
3.6b Developing a Stakeholder Culture
3.6c Stakeholder Management Capability
3.6d Stakeholder Engagement
3.6e The Stakeholder Corporation
3.6f Principles of Stakeholder Management
3.7 Strategic Steps toward Global Stakeholder Management
3.7a Implementation
Summary
Key Terms
Discussion Questions
Endnotes
PART 2 Corporate Governance and Strategic Management Issues
Chapter 4: Corporate Governance: Foundational Issues
4.1 Legitimacy and Corporate Governance
4.1a The Purpose of Corporate Governance
4.1b Components of Corporate Governance
4.2 Problems in Corporate Governance
4.2a The Need for Board Independence
4.2b Issues Surrounding Compensation
4.2c The Governance Impact of the Market for Corporate Control
4.2d Insider Trading
4.3 Improving Corporate Governance
4.3a Legislative Efforts
4.3b Changes in Boards of Directors
4.3c Board Diversity
4.3d Outside Directors
4.3e Use of Board Committees
4.3f The Board’s Relationship with the CEO
4.3g Board Member Liability
4.4 The Role of Shareholders
4.4a Shareholder Democracy
4.5 The Role of the SEC
4.6 Shareholder Activism
4.6a The History of Shareholder Activism
4.6b Shareholder Resolutions
4.6c Shareholder Lawsuits
4.7 Investor Relations and Shareholder Engagement
4.8 An Alternative Model of Corporate Governance
Summary
Key Terms
Discussion Questions
Endnotes
Chapter 5: Strategic Management and Corporate Public Policy
5.1 Strategic Management and Corporate Public Policy
5.1a Relationship of Ethics to Strategic Management
5.2 Four Key Strategy Levels
5.2a Four Strategy Levels Described
5.2b Emphasis on Enterprise-Level Strategy
5.3 The Strategic Management Process
5.3a Strategic Corporate Social Responsibility
5.3b Measuring Sustainable Corporate Performance
5.4 Public Affairs as a Part of Strategic Management
5.5 The Corporate Public Affairs Function Today
5.5a PA’s Place at the Table
5.5b Future of Corporate PA in the 21st Century
Summary
Key Terms
Discussion Questions
Endnotes
Chapter 6: Risk, Issue, and Crisis Management
6.1 The Relationships between Risk, Issue, and Crisis Management
6.2 Risk Management
6.2a Risk Management and Sustainability
6.3 Issue Management
6.3a A Portfolio Approach
6.3b Issue Definition and the Issue Management Process
6.3c Issue Development Process
6.3d Issue Management in Practice
6.4 Crisis Management
6.4a The Nature of Crises
6.4b Managing Business Crises
6.4c Crisis Communications
6.4d Successful Crisis Management
Summary
Key Terms
Discussion Questions
Endnotes
PART 3 Business Ethics and Leadership
Chapter 7: Business Ethics Essentials
7.1 The Public’s Opinion of Business Ethics
7.1a Are the Media Reporting Business Ethics More Vigorously
7.1b Is It Society That Is Changing
7.2 Business Ethics: Some Basic Concepts
7.2a Descriptive versus Normative Ethics
7.2b The Conventional Approach to Business Ethics
7.2c Ethics and the Law
7.2d Making Ethical Judgments
7.3 Ethics, Economics, and Law—A Venn Model
7.4 Three Models of Management Ethics
7.4a Immoral Management
7.4b Moral Management
7.4c Amoral Management
7.4d Two Hypotheses Regarding the Models of Management Morality
7.5 Making Moral Management Actionable
7.6 Developing Moral Judgment
7.6a Levels of Moral Development
7.6b Different Sources of a Person’s Values
7.7 Elements of Moral Judgment
7.7a Moral Imagination
7.7b Moral Identification and Ordering
7.7c Moral Evaluation
7.7d Tolerance of Moral Disagreement and Ambiguity
7.7e Integration of Managerial and Moral Competence
7.7f A Sense of Moral Obligation
Summary
Key Terms
Discussion Questions
Endnotes
Chapter 8: Managerial and Organizational Ethics
8.1 Ethics Issues Arise at Different Levels
8.1a Personal Level
8.1b Managerial and Organizational Levels
8.1c Industry or Profession Level
8.1d Societal and Global Levels
8.2 Managerial Ethics and Ethical Principles
8.2a Principles Approach to Ethics
8.2b Ethical Tests Approach to Decision Making
8.3 Managing Organizational Ethics
8.3a Factors Affecting the Organization’s Moral Climate
8.3b Improving the Organization’s Ethical Culture
8.4 Best Practices for Improving an Organization’s Ethics
8.4a Top Management Leadership (Moral Management
8.4b Effective Communication of Ethical Messages
8.4c Ethics and Compliance Programs and Officers
8.4d Setting Realistic Objectives
8.4e Ethical Decision-Making Processes
8.4f Codes of Ethics or Conduct
8.4g Disciplining Violators of Ethics Standards
8.4h Ethics “Hotlines” and Whistle-Blowing Mechanisms
8.4i Business Ethics Training
8.4j Ethics Audits and Risk Assessments
8.4k Corporate Transparency Policies
8.4l Board of Directors Leadership and Oversight
8.5 Behavioral Ethics—Toward a Deeper Understanding
8.6 Moral Decisions, Managers, and Organizations
Summary
Key Terms
Discussion Questions
Endnotes
Chapter 9: Business Ethics and Technology
9.1 The New World of Big Data
9.1a Social Media
9.1b Surveillance
9.2 Technology and the Technological Environment
9.3 Characteristics of Technology
9.3a Benefits, Costs, and Challenges
9.4 Technology and Ethics
9.5 Information Technology
9.5a E-Commerce as a Pervasive Technology
9.5b Ongoing Issues in E-Commerce Ethics
9.5c Invasion of Consumer Privacy via E-Commerce
9.5d The Workplace and Computer Technology
9.6 Biotechnology
9.6a Bioethics
9.6b Genetic Engineering
9.6c Genetically Modified Organisms (GMOs
Summary
Key Terms
Discussion Questions
Endnotes
Chapter 10: Ethical Issues in the Global Arena
10.1 Business Challenges in a Global Environment
10.2 Ethical Issues in the Global Business Environment
10.2a Questionable Marketing and Plant Safety Practices
10.2b Human Rights, Sweatshops, and Labor Abuses
10.2c Corruption, Bribery, and Questionable Payments
10.3 Improving Global Business Ethics
10.3a Balancing and Reconciling the Ethics Traditions of Home and Host Countries
10.3b Strategies for Improving Global Business Ethics
10.3c Corporate Action against Corruption
Summary
Key Terms
Discussion Questions
Endnotes
PART 4 External Stakeholder Issues
Chapter 11: Business, Government, and Regulation
11.1 The Pendulum of Government’s Role in Business
11.2 The Roles of Government and Business
11.2a A Clash of Ethical Belief Systems
11.3 Interaction of Business, Government, and the Public
11.3a Government–Business Relationship
11.3b Public–Government Relationship
11.3c Business–Public Relationship
11.4 Government’s Nonregulatory Influence on Business
11.4a Industrial Policy
11.4b Privatization
11.4c Other Nonregulatory Governmental Influences on Business
11.5 Government’s Regulatory Influences on Business
11.5a Regulation: What Does It Mean
11.5b Reasons for Regulation
11.5c Types of Regulation
11.5d Issues Related to Regulation
11.6 Deregulation
11.6a Purpose of Deregulation
11.6b The Changing World of Deregulation
Summary
Key Terms
Discussion Questions
Endnotes
Chapter 12: Business Influence on Government and Public Policy
12.1 Corporate Political Participation
12.2 Business Lobbying
12.2a Organizational Levels of Lobbying
12.3 Corporate Political Spending
12.3a Arguments for Corporate Political Spending
12.3b Arguments against Corporate Political Spending
12.4 Political Action Committees
12.4a The Impact of Super PACs
12.4b Agency Issues
12.5 Political Accountability and Transparency
12.6 Strategies for Corporate Political Activity
12.6a Financial Performance Outcomes
Summary
Key Terms
Discussion Questions
Endnotes
Chapter 13: Consumer Stakeholders: Information Issues
13.1 The Consumer Movement
13.1a Ralph Nader’s Consumerism
13.1b Consumerism Today
13.1c Product/Service Information Issues
13.1d Advertising Issues
13.1e Specific Controversial Advertising Issues
13.1f Warranties and Guarantees
13.1g Packaging and Labeling
13.1h Other Product Information Issues
13.2 The Federal Trade Commission (FTC
13.2a The FTC in the 21st Century
13.2b Consumer Financial Protection Bureau
13.3 Self-Regulation in Advertising
13.3a The National Advertising Division’s Program
13.4 Moral Models and Consumer Stakeholders
Summary
Key Terms
Discussion Questions
Endnotes
Chapter 14: Consumer Stakeholders: Product and Service Issues
14.1 Two Central Issues: Quality and Safety
14.1a The Issue of Quality
14.1b The Issue of Safety
14.1c Product Liability
14.2 Consumer Product Safety Commission
14.3 Food and Drug Administration
14.4 Business’s Response to Consumer Stakeholders
14.5 Customer Service Programs
14.6 Total Quality Management Programs
14.7 Six Sigma Strategy and Other Processes
Summary
Key Terms
Discussion Questions
Endnotes
Chapter 15: Sustainability and the Natural Environment
15.1 The Sustainability Imperative
15.2 The Natural Environment
15.3 A Brief Introduction to the Natural Environment
15.4 The Impact of Business on the Natural Environment
15.4a Climate Change
15.4b Energy
15.4c Water
15.4d Biodiversity and Land Use
15.4e Chemicals, Toxics, and Heavy Metals
15.4f Air Pollution
15.4g Waste Management
15.4h Ozone Depletion
15.4i Oceans and Fisheries
15.4j Deforestation
15.5 Responsibility for Environmental and Sustainability Issues
15.5a Environmental Ethics
15.5b The NIMBY Problem
15.6 The Role of Governments in Environmental and Sustainability Issues
15.6a Responses of Governments in the United States
15.6b International Government Environmental and Sustainability Responses
15.7 Other Environmental and Sustainability Stakeholders
15.7a Environmental Interest Groups
15.7b Other Sustainability Interest Groups
15.8 Business Environmentalism and Sustainability
15.8a Patagonia
15.8b Apple
15.8c CVS Health
15.8d Tesla
15.8e Business and Environmental Partnerships-Activists, NGOs, and Interest Groups
15.9 The Future of Business: Greening and/or Growing
Summary
Key Terms
Discussion Questions
Endnotes
Chapter 16: Business and Community Stakeholders
16.1 Community Involvement
16.1a Volunteer Programs
16.1b Managing Community Involvement
16.2 Corporate Philanthropy or Business Giving
16.2a A Brief History of Corporate Philanthropy
16.2b A Call for Transparency in Corporate Philanthropy
16.2c Giving to the “Third Sector”: The Nonprofits
16.2d Managing Corporate Philanthropy
16.3 Detrimental Impacts on Communities
16.3a Offshoring and Reshoring
16.3b Business and Plant Closings
Summary
Key Terms
Discussion Questions
Endnotes
PART 5 Internal Stakeholder Issues
Chapter 17: Employee Stakeholders and Workplace Issues
17.1 The New Social Contract
17.2 Employee Engagement
17.3 The Employee Rights Movement
17.3a The Meaning of Employee Rights
17.4 The Right Not to Be Fired without Cause
17.4a Employment-at-Will Doctrine
17.4b Dismissing an Employee with Care
17.5 The Right to Due Process and Fair Treatment
17.5a Due Process
17.5b Alternative Dispute Resolution
17.6 Freedom of Speech in the Workplace
17.6a Whistle-Blowing
17.6b Consequences of Whistle-Blowing
17.6c Government’s Protection of Whistle-Blowers
17.6d False Claims Act
17.6e Management Responsiveness to Potential Whistle-Blowing Situations
Summary
Key Terms
Discussion Questions
Endnotes
Chapter 18: Employee Stakeholders: Privacy, Safety, and Health
18.1 Privacy in the Workplace
18.1a Collection and Use of Employee Information by Employers
18.1b Integrity Testing
18.1c Drug Testing
18.1d Workplace Monitoring
18.1e Policy Guidelines on the Issue of Privacy
18.2 Workplace Safety
18.2a The Workplace Safety Problem
18.2b Workplace Safety Today
18.2c Right-to-Know Laws
18.2d Workplace Violence
18.3 Health in the Workplace
18.3a Smoking in the Workplace
18.3b The Family-Friendly Workplace
Summary
Key Terms
Discussion Questions
Endnotes
Chapter 19: Employment Diversity and Discrimination
19.1 Diversity in the Workforce
19.2 The Civil Rights Movement
19.3 Federal Laws Prohibiting Discrimination
19.3a Title VII of the Civil Rights Act of 1964
19.3b Age Discrimination in Employment Act of 1967
19.3c Equal Pay Act of 1963
19.3d Rehabilitation Act of 1973, Section 503
19.3e Americans with Disabilities Act
19.3f Civil Rights Act of 1991
19.3g Equal Employment Opportunity Commission
19.4 Expanded Meanings of Employment Discrimination
19.4a Disparate Treatment
19.4b Disparate Impact
19.5 Issues in Employment Discrimination
19.5a Inequality Persists Despite Diversity Efforts
19.5b Race and Ethnicity
19.5c Color
19.5d Gender
19.5e Other Forms of Employment Discrimination
19.6 Affirmative Action in the Workplace
19.6a The Future of Diversity Management
Summary
Key Terms
Discussion Questions
Endnotes
Cases
Subject Index
Name Index
Free Sample Test bank for Business and Society Ethics Sustainability and Stakeholder Management 10th Edition by Carroll
For customer’s satisfaction, we provide free samples for any required Textbook solution or test bank to check and evaluate before making the final purchase..
If you require any further information, let me know. using Live Chat or Contact Us
Test bank for Business and Society Ethics Sustainability and Stakeholder Management 10th Edition by Carroll
Dylan (verified owner) –
Happy with the book, Its a digital Files good for student and not expansive
Avery (verified owner) –
Came in perfect condition and it’s a pdf File in your Mail. Very useful. . I am glad I bought it.
Kevin (verified owner) –
Good service. and Support is online to Help all people
Nathaniel (verified owner) –
Happy with the book, Its a digital Files good for student and not expansive