Solution Manual for Strategic Management Text and Cases 9th Edition by Gregory Dess

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Solution Manual for Strategic Management Text and Cases 9th Edition by Gregory Dess

Solution Manual for Strategic Management Text and Cases 9th Edition by Gregory Dess

Strategic Management: Text and Cases, Ninth edition, written by authors Dess, McNamara, Eisner, and Lee continues its tradition of being readable, relevant, and rigorous.  Its engaging writing style minimizes jargon to maximize readability.  It provides examples from management practice and societal themes including environmental sustainability, ethics, globalization, entrepreneurship, and data analytics to make the content relevant.  It draws on the latest research by management scholars and insights from executives to balance accessibility with rigor.

Additional ISBNs

1260288358, 1259900444, 9781260288353, 9781259900440

Table of Content

Cover
Title
Copyright
Dedication
About the Authors
Preface
Connect
A Guided Tour
Cases
Brief Contents
Contents
Cases
Part 1 Strategic Analysis
Chapter 1 Strategic Management: Creating Competitive Advantages
Learning from Mistakes
What Is Strategic Management?
Defining Strategic Management
The Four Key Attributes of Strategic Management
1.1 Strategy Spotlight Ambidextrous Behaviors: Combining Alignment and Adaptability
The Strategic Management Process
Intended versus Realized Strategies
Strategy Analysis
Strategy Formulation
Strategy Implementation
1.1 Insights From Executives The Strategic Management Process
The Role of Corporate Governance and Stakeholder Management
Alternative Perspectives of Stakeholder Management
Social Responsibility and Environmental Sustainability: Moving beyond the Immediate Stakeholders
1.2 Strategy Spotlight How Walmart Deploys Green Energy on an Industrial Scale—And Makes Money at It
The Strategic Management Perspective: An Imperative Throughout the Organization
1.3 Strategy Spotlight Strategy and the Value of Inexperience
Ensuring Coherence in Strategic Direction
Organizational Vision
Mission Statements
Strategic Objectives
1.4 Strategy Spotlight How Perceptual Limited Succeeded by Rallying Around the Founder’s Original Mission
Issue for Debate
Reflecting on Career Implications
Summary
Key Terms
Experiential Exercise
Application Questions & Exercises
Ethics Questions
References
Chapter 2 Analyzing the External Environment of the Firm: Creating Competitive Advantages
Learning from Mistakes
Enhancing Awareness of the External Environment
The Role of Scanning, Monitoring, Competitive Intelligence, and Forecasting
2.1 Strategy Spotlight Ethics Ethical Guidelines on Competitive Intelligence: United Technologies
SWOT Analysis
The General Environment
The Demographic Segment
The Sociocultural Segment
The Political/Legal Segment
2.1 INSIGHTS FROM RESEARCH New Tricks: Research Debunks Myths about Older Workers
The Technological Segment
2.2 Strategy Spotlight Ethics The Conflict Minerals Legislation: Implications for Supply Chain Management
The Economic Segment
The Global Segment
Relationships among Elements of the General Environment
Data Analytics: A Technology That Affects Multiple Segments of the General Environment
2.3 Strategy Spotlight Data Analytics How Big Data Can Monitor Federal, State, and Local Government Expenditures
The Competitive Environment
Porter’s Five Forces Model of Industry Competition
2.4 Strategy Spotlight Apple Flexes Its Muscle When It Comes to Negotiating Rental Rates for Its Stores in Malls
How the Internet and Digital Technologies Are Affecting the Five Competitive Forces
2.5 Strategy Spotlight Buyer Power in Legal Services: The Role of the Internet
Using Industry Analysis: A Few Caveats
Strategic Groups within Industries
Issue for Debate
Reflecting on Career Implications
Summary
Key Terms
Experiential Exercise
Application Questions & Exercises
Ethics Questions
References
Chapter 3 Assessing the Internal Environment of the Firm
Learning from Mistakes
Value-Chain Analysis
Primary Activities
3.1 Strategy Spotlight Chipotle’s Efficient Operations
Support Activities
3.2 Strategy Spotlight Data The Algorithm for Orange Juice
3.3 Strategy Spotlight Schmitz Cargobull: Adding Value to Customers via IT
Interrelationships among Value-Chain Activities within and across Organizations
Integrating Customers into the Value Chain
Applying the Value Chain to Service Organizations
Resource-Based View of the Firm
Types of Firm Resources
Firm Resources and Sustainable Competitive Advantages
3.4 Strategy Spotlight Printed in Taiwan: Path Dependence in 3D Printing
3.5 Strategy Spotlight Amazon Prime: Very Difficult for Rivals to Copy
The Generation and Distribution of a Firm’s Profits: Extending the Resource-Based View of the Firm
Evaluating Firm Performance: Two Approaches
Financial Ratio Analysis
Integrating Financial Analysis and Stakeholder Perspectives: The Balanced Scorecard
Issue for Debate
Reflecting on Career Implications
Summary
Key Terms
Experiential Exercise
Application Questions & Exercises
Ethics Questions
References
Chapter 4 Recognizing a Firm’s Intellectual Assets: Moving beyond a Firm’s Tangible Resources
Learning from Mistakes
The Central Role of Knowledge in Today’s Economy
Human Capital: The Foundation of Intellectual Capital
4.1 Strategy Spotlight Environmental Sustainability Can Green Strategies Attract and Retain Talent?
Attracting Human Capital
Developing Human Capital
4.1 Insights From Research Welcome Back! Recruiting Boomerang Employees
Retaining Human Capital
Enhancing Human Capital: Redefining Jobs and Managing Diversity
4.2 Strategy Spotlight Want to Increase Employee Retention? Try Data Analytics
4.3 Strategy Spotlight Millennials Have a Different Definition of Diversity and Inclusion than Prior Generations
The Vital Role of Social Capital
How Social Capital Helps Attract and Retain Talent
Social Networks: Implications for Knowledge Management and Career Success
4.4 Strategy Spotlight Picasso versus Van Gogh: Who Was More Successful and Why?
The Potential Downside of Social Capital
Using Technology to Leverage Human Capital and Knowledge
Using Networks to Share Information
Electronic Teams: Using Technology to Enhance Collaboration
Codifying Knowledge for Competitive Advantage
4.5 Strategy Spotlight How SAP Taps Knowledge Well Beyond Its Boundaries
Protecting the Intellectual Assets of the Organization: Intellectual Property and Dynamic Capabilities
Intellectual Property Rights
Dynamic Capabilities
Issue for Debate
Reflecting on Career Implications
Summary
Key Terms
Experiential Exercise
Application Questions & Exercises
Ethics Questions
References
Part 2 Strategic Formulation
Chapter 5 Business-Level Strategy: Creating and Sustaining Competitive Advantages
Learning from Mistakes
Types of Competitive Advantage and Sustainability
Overall Cost Leadership
5.1 Strategy Spotlight Environmental Sustainability Primark Strives to Balance Low Costs with Environmental Sustainability
Differentiation
5.1 Insights From Research Linking Customer Interactions to Innovation: The Role of the Organizational Practices
5.2 Strategy Spotlight Data Analytics Caterpillar Digs into the Data to Differentiate Itself
Focus
5.3 Strategy Spotlight Data Analytics Luxury in the E-Commerce World
Combination Strategies: Integrating Overall Low Cost and Differentiation
5.4 Strategy Spotlight Expanding the Profit Pool in the Sky
Can Competitive Strategies Be Sustained? Integrating and Applying Strategic Management Concepts
Atlas Door: A Case Example
Are Atlas Door’s Competitive Advantages Sustainable?
Strategies for Platform Markets
Industry Life-Cycle Stages: Strategic Implications
Strategies in the Introduction Stage
Strategies in the Growth Stage
Strategies in the Maturity Stage
Strategies in the Decline Stage
Turnaround Strategies
5.5 Strategy Spotlight How Mindy Grossman Led HSN’s Remarkable Turnaround
Issue for Debate
Reflecting on Career Implications
Summary
Key Terms
Experiential Exercise
Application Questions & Exercises
Ethics Questions
References
Chapter 6 Corporate-Level Strategy: Creating Value through Diversification
Learning from Mistakes
Making Diversification Work: An Overview
Related Diversification: Economies of Scope and Revenue Enhancement
Leveraging Core Competencies
6.1 Strategy Spotlight Data Analytics IBM: The New Health Care Expert
Sharing Activities
Enhancing Revenue and Differentiation
Related Diversification: Market Power
Pooled Negotiating Power
Vertical Integration
6.2 Strategy Spotlight Environmental Sustainability Tesla Breaks Industry Norms by Vertically Integrating
Unrelated Diversification: Financial Synergies and Parenting
Corporate Parenting and Restructuring
Portfolio Management
Caveat: Is Risk Reduction a Viable Goal of Diversification?
The Means to Achieve Diversification
Mergers and Acquisitions
6.3 Strategy Spotlight Ethics Valeant Pharmaceuticals Jacks Up Prices after Acquisitions but Loses in the End
6.4 Strategy Spotlight The Wisdom of Crowds: When Do Investors See Value in Acquisitions?
Strategic Alliances and Joint Ventures
6.5 Strategy Spotlight Ericsson and Cisco Join Forces to Respond to the Changing Telecommunications Market
Internal Development
How Managerial Motives Can Erode Value Creation
Growth for Growth’s Sake
Egotism
Antitakeover Tactics
Issue for Debate
Reflecting on Career Implications
Summary
Key Terms
Experiential Exercise
Application Questions & Exercises
Ethics Questions
References
Chapter 7 International Strategy: Creating Value in Global Markets
Learning from Mistakes
The Global Economy: A Brief Overview
Factors Affecting a Nation’s Competitiveness
Factor Endowments
Demand Conditions
Related and Supporting Industries
Firm Strategy, Structure, and Rivalry
Concluding Comment on Factors Affecting a Nation’s Competitiveness
7.1 Strategy Spotlight India and the Diamond of National Advantage
International Expansion: A Company’s Motivations and Risks
Motivations for International Expansion
Potential Risks of International Expansion
7.2 Strategy Spotlight Ethics Counterfeit Drugs: A Dangerous and Growing Problem
7.3 Strategy Spotlight When to Not Adapt Your Company’s Culture—Even If It Conflicts with the Local Culture
Global Dispersion of Value Chains: Outsourcing and Offshoring
Achieving Competitive Advantage in Global Markets
Two Opposing Pressures: Reducing Costs and Adapting to Local Markets
International Strategy
Global Strategy
Multidomestic Strategy
7.4 Strategy Spotlight Challenges Involving Cultural Differences That Managers May Encounter When Negotiating Contracts across National Boundaries
Transnational Strategy
7.5 Strategy Spotlight Panasonic’s China Experience Shows the Benefits of Being a Transnational
Global or Regional? A Second Look at Globalization
Entry Modes of International Expansion
Exporting
Licensing and Franchising
Strategic Alliances and Joint Ventures
Wholly Owned Subsidiaries
Issue for Debate
Reflecting on Career Implications
Summary
Key Terms
Experiential Exercise
Application Questions & Exercises
Ethics Questions
References
Chapter 8 Entrepreneurial Strategy and Competitive Dynamics
Learning from Mistakes
Recognizing Entrepreneurial Opportunities
Entrepreneurial Opportunities
8.1 Strategy Spotlight Seeing Opportunity in the Bright Side
8.2 Strategy Spotlight Environmental Sustainability mOasis Leverages Technology to Improve Water Efficiency for Farmers
Entrepreneurial Resources
Entrepreneurial Leadership
Entrepreneurial Strategy
Entry Strategies
8.3 Strategy Spotlight Casper Sleep Aims to Be the Warby Parker of Mattresses
Generic Strategies
8.4 Strategy Spotlight Shakespeare & Co.: Using Technology to Create a New Local Bookstore
Combination Strategies
Competitive Dynamics
New Competitive Action
Threat Analysis
Motivation and Capability to Respond
Types of Competitive Actions
Likelihood of Competitive Reaction
8.5 Strategy Spotlight Ethics Cleaning Up in the Soap Business
Choosing Not to React: Forbearance and Co-opetition
Issue for Debate
Reflecting on Career Implications
Summary
Key Terms
Application Questions & Exercises
Ethics Questions
References
Part 3 Strategic Implementation
Chapter 9 Strategic Control and Corporate Governance
Learning from Mistakes
Ensuring Informational Control: Responding Effectively to Environmental Change
A Traditional Approach to Strategic Control
A Contemporary Approach to Strategic Control
Attaining Behavioral Control: Balancing Culture, Rewards, and Boundaries
Building a Strong and Effective Culture
Motivating with Rewards and Incentives
9.1 Strategy Spotlight Using Pictures and Stories to Build a Customer-Oriented Culture
9.1 Insights From Research Inspire Passion—Motivate Top Performance
Setting Boundaries and Constraints
Behavioral Control in Organizations: Situational Factors
9.2 Strategy Spotlight Data Analytics Using Data Analytics to Enhance Organizational Control
Evolving from Boundaries to Rewards and Culture
The Role of Corporate Governance
The Modern Corporation: The Separation of Owners (Shareholders) and Management
Governance Mechanisms: Aligning the Interests of Owners and Managers
9.3 Strategy Spotlight Ethics How Women Have Come to Dominate a Corner of Finance
CEO Duality: Is It Good or Bad?
External Governance Control Mechanisms
9.4 Strategy Spotlight The Rise of the Privately Owned Firm
9.5 Strategy Spotlight Ethics Japanese Government Pushes for Governance Reform
Corporate Governance: An International Perspective
Issue for Debate
Reflecting on Career Implications
Summary
Key Terms
Experiential Exercise
Application Questions & Exercises
Ethics Questions
References
Chapter 10 Creating Effective Organizational Designs
Learning from Mistakes
Traditional Forms of Organizational Structure
Patterns of Growth of Large Corporations: Strategy-Structure Relationships
Simple Structure
Functional Structure
Divisional Structure
10.1 Strategy Spotlight Whole Foods Centralizes to Improve Efficiency
Matrix Structure
10.2 Strategy Spotlight Where Conglomerates Prosper
International Operations: Implications for Organizational Structure
Global Start-Ups: A Recent Phenomenon
10.3 Strategy Spotlight Global Start-Up, BRCK, Works to Bring Reliable Internet Connectivity to the World
How an Organization’s Structure Can Influence Strategy Formulation
Boundaryless Organizational Designs
The Barrier-Free Organization
10.4 Strategy Spotlight Environmental Sustainability The Business Roundtable: A Forum for Sharing Best Environmental Sustainability Practices
10.1 Insights From Research Where Employees Learn Affects Financial Performance
10.5 Strategy Spotlight Cloudflare Sees the Need for Structure
The Modular Organization
The Virtual Organization
Boundaryless Organizations: Making Them Work
Creating Ambidextrous Organizational Designs
Ambidextrous Organizations: Key Design Attributes
Why Was the Ambidextrous Organization the Most Effective Structure?
Issue for Debate
Reflecting on Career Implications
Summary
Key Terms
Experiential Exercise
Application Questions & Exercises
Ethics Questions
References
Chapter 11 Strategic Leadership: Creating a Learning Organization and an Ethical Organization
Learning from Mistakes
Leadership: Three Interdependent Activities
Setting a Direction
Designing the Organization
11.1 Strategy Spotlight Marvin Ellison Attempts to Turn JC Penney Co. Inc. Around
Nurturing a Culture Committed to Excellence and Ethical Behavior
11.2 Strategy Spotlight Environmental Sustainability, Ethics Family Leadership Sustains the Culture of SC Johnson
Getting Things Done: Overcoming Barriers and Using Power
Overcoming Barriers to Change
11.3 Strategy Spotlight Overcoming Supply Chain Limitations at Target
Using Power Effectively
11.4 Strategy Spotlight The Use of “Soft” Power at Siemens
Emotional Intelligence: A Key Leadership Trait
Self-Awareness
Self-Regulation
Motivation
Empathy
Social Skill
Emotional Intelligence: Some Potential Drawbacks and Cautionary Notes
Creating a Learning Organization
Inspiring and Motivating People with a Mission or Purpose
Empowering Employees at All Levels
Accumulating and Sharing Internal Knowledge
Gathering and Integrating External Information
Challenging the Status Quo and Enabling Creativity
Creating an Ethical Organization
Individual Ethics versus Organizational Ethics
11.5 Strategy Spotlight Environmental Sustainability, Ethics Green Energy: Real or Just a Marketing Ploy?
Integrity-Based versus Compliance-Based Approaches to Organizational Ethics
Role Models
Corporate Credos and Codes of Conduct
Reward and Evaluation Systems
Policies and Procedures353
Issue for Debate
Reflecting on Career Implications
Summary
Key Terms
Experiential Exercise
Application Questions & Exercises
Ethics Questions
References
Chapter 12 Managing Innovation and Fostering Corporate Entrepreneurship
Learning from Mistakes
Managing Innovation
Types of Innovation
12.1 Strategy Spotlight MiO Drops Change the Beverage Game
Challenges of Innovation
Cultivating Innovation Skills
12.2 Strategy Spotlight Procter & Gamble Strives to Remain Innovative
12.3 Strategy Spotlight Environmental Sustainability Fair Oaks Farms Sees the Power of Waste
Defining the Scope of Innovation
Managing the Pace of Innovation
Staffing to Capture Value from Innovation
Collaborating with Innovation Partners
The Value of Unsuccessful Innovation
12.1 Insights From Research You Can Adapt to the Loss of a Star Employee
Corporate Entrepreneurship
Focused Approaches to Corporate Entrepreneurship
12.4 Strategy Spotlight Big Firms Use NVGs and Business Incubators to Trigger Creativity
Dispersed Approaches to Corporate Entrepreneurship
Measuring the Success of Corporate Entrepreneurship Activities
Real Options Analysis: A Useful Tool
Applications of Real Options Analysis to Strategic Decisions
12.5 Strategy Spotlight Saving Millions with Real Options at Intel
Potential Pitfalls of Real Options Analysis
Entrepreneurial Orientation
Autonomy
Innovativeness
Proactiveness
Competitive Aggressiveness
Risk Taking
Issue for Debate
Reflecting on Career Implications
Summary
Key Terms
Experiential Exercise
Application Questions & Exercises
Ethics Questions
References
Part 4 Case Analysis
Chapter 13 Analyzing Strategic Management Cases
Why Analyze Strategic Management Cases?
13.1 Strategy Spotlight Analysis, Decision Making, and Change at Sapient Health Network
How to Conduct a Case Analysis
Become Familiar with the Material
13.2 Strategy Spotlight Using a Business Plan Framework to Analyze Strategic Cases
Identify Problems
Conduct Strategic Analyses
Propose Alternative Solutions
Make Recommendations
How to Get the Most from Case Analysis
Useful Decision-Making Techniques in Case Analysis
Integrative Thinking
Asking Heretical Questions
13.3 Strategy Spotlight Integrative Thinking at Red Hat, Inc.
Conflict-Inducing Techniques
13.4 Strategy Spotlight Making Case Analysis Teams More Effective
Following the Analysis-Decision-Action Cycle in Case Analysis
13.5 Strategy Spotlight Case Competition Assignment
Summary
Key Terms
References
Appendix 1 to Chapter
Appendix 2 to Chapter
Cases
Case 1 Robin Hood
Case 2 The Global Casino Industry in 2017
Case 3 McDonald’s in 2017
Case 4 Zynga: Is the Game Over?
Case 5 QVC
Case 6 Microfinance: Going Global . . . and Going Public?
Case 7 World Wrestling Entertainment
Case 8 Greenwood Resources: A Global Sustainable Venture in the Making
Case 9 FreshDirect: How Fresh Is It?
Case 10 Dippin’ Dots: Is the Future Frozen?
Case 11 Kickstarter and Crowdfunding
Case 12 Emirates Airline in 2017
Case 13 Cirque du Soleil
Case 14 Pixar
Case 15 Campbell: How to Keep the Soup Simmering
Case 16 Heineken
Case 17 Ford: No Longer Just an Auto Company?
Case 18 General Motors in 2017
Case 19 Johnson & Johnson
Case 20 Avon: A New Era?
Case 21 The Boston Beer Company: Poised for Growth
Case 22 Nintendo’s Switch
Case 23 Tata Starbucks: How to Brew a Sustainable Blend for India
Case 24 Weight Watchers International Inc.
Case 25 Samsung Electronics 2017
Case 26 Procter & Gamble
Case 27 Apple Inc .: Is the Innovation Over?
Case 28 JetBlue Airlines: Getting Over the “Blues”?
Case 29 United Way Worldwide
Case 30 eBay
Case 31 Jamba Juice: Mixing It Up & Starting Afresh
Case 32 Blackberry Limited: Is There a Path to Recovery?
Case 33 Ascena: Odds of Survival in Specialty Retail?
Company Index
Name Index
Subject Index
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Solution Manual for Strategic Management Text and Cases 9th Edition by Gregory Dess