Solution Manual for CB 8th Edition by Babin

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Solution Manual for CB 8th Edition by Babin

Solution Manual for CB 8th Edition by Babin

4LTR Press solutions give students the option to choose the format that best suits their learning preferences. This option is perfect for those students who focus on the textbook as their main course resource.

Additional ISBNs

1305577248, 0357688619, 1305577140, 9781305577244, 9780357688618, 9781305577145

Table of Contents

Brief Contents
Contents
Part 1: Introduction
Chapter 1: What Is CB and Why Should I Care?
1-1 Consumption and Consumer Behavior
1-2 The Ways in Which Consumers Are Treated
1-3 The CB Field’s Role in Business, Society, and for Consumers
1-4 Different Approaches to Studying Consumer Behavior
1-5 Consumer Behavior Is Dynamic
Chapter 2: Value and the Consumer Behavior Framework
2-1 The Consumer Value Framework and Its Components
2-2 Value and Its Two Basic Types
2-3 Marketing Strategy and Consumer Value
2-4 Market Characteristics: Market Segments and Product Differentiation
2-5 Analyzing Markets with Perceptual Maps
2-6 Value Today and Tomorrow-Customer Lifetime Value
Part 1: Cases
Part 2: Internal Influences
Chapter 3: Consumer Learning Starts Here: Perception
3-1 Defining Learning and Perception
3-2 Consumer Perception Process
3-3 Applying the JND Concept
3-4 Implicit and Explicit Memory
3-5 Enhancing Consumers’ Attention
3-6 The Difference between Intentional and Unintentional Learning
Chapter 4: Comprehension, Memory, and Cognitive Learning
4-1 What Influences Comprehension?
4-2 Multiple Store Theory of Acquiring, Storing, and Using Knowledge
4-3 Making Associations with Meaning as a Key Way to Learn
4-4 Associative Networks and Consumer Knowledge
4-5 Product and Brand Schemas
Chapter 5: Motivation and Emotion: Driving Consumer Behavior
5-1 What Drives Human Behavior?
5-2 General Hierarchy of Motivation
5-3 Consumer Emotions and Value
5-4 Measuring Emotion
5-5 Differences in Emotional Behavior
5-6 Emotion, Meaning, and Schema-Based Affect
Chapter 6: Personality, Lifestyles, and the Self-Concept
6-1 Personality and Consumer Behavior
6-2 Major Traits Examined in Consumer Research
6-3 Consumer Lifestyles, Psychographics, and Demographics
6-4 The Role of Self-Concept in Consumer Behavior
6-5 Self-Congruency Theory and Consumer Behavior
Chapter 7: Attitudes and Attitude Change
7-1 Attitudes and Attitude Components
7-2 Functions of Attitudes
7-3 Hierarchy of Effects
7-4 Consumer Attitude Models
7-5 Attitude Change Theories and Persuasion
7-6 Message and Source Effects and Persuasion
Part 2: Cases
Part 3: External Influences
Chapter 8: Group and Interpersonal Influence
8-1 Reference Groups
8-2 Social Power
8-3 Reference Group Influence
8-4 Social Media’s Role in Group and Interpersonal Influence
8-5 Word-of-Mouth and Consumer Behavior
8-6 Household Decision Making and Consumer Behavior
Chapter 9: Consumer Culture
9-1 Culture and Meaning Are Inseparable
9-2 Using Core Societal Values
9-3 How Is Culture Learned?
9-4 Fundamental Elements of Communication
9-5 Emerging Cultures
Chapter 10: Microcultures
10-1 Microculture and Consumer Behavior
10-2 Major U.S. Microcultures
10-3 Microculture Is Not Uniquely American
10-4 Demographic Analysis
10-5 Major Cultural and Demographic Trends
Part 3: Cases
Part 4: Situations and Decision Making
Chapter 11: Consumers in Situations
11-1 Value in Situations?
11-2 Time and Consumer Behavior
11-3 Place Shapes Shopping Activities
11-4 Impulsive Shopping and Consumption
11-5 Places Have Atmospheres
11-6 Antecedent Conditions
Chapter 12: Decision Making I: Need Recognition and Search
12-1 Consumer Decision Making
12-2 Decision-Making Perspectives
12-3 Decision-Making Approaches
12-4 Need Recognition, Internal Search, and the Consideration Set
12-5 External Search
Chapter 13: Decision Making II: Alternative Evaluation and Choice
13-1 Evaluation of Alternatives: Criteria
13-2 Value and Alternative Evaluation
13-3 Product Categorization and Criteria Selection
13-4 Consumer Choice: Decision Rules
Part 4: Cases
Part 5: Consumption and Beyond
Chapter 14: Consumption to Satisfaction
14-1 Consumption, Value, and Satisfaction
14-2 Value and Satisfaction
14-3 Other Post-Consumption Reactions
14-4 Theories of Post-Consumption Reactions
14-5 Consumer Satisfaction/Dissatisfaction Measurement Issues
14-6 Disposing of Refuse
Chapter 15: Beyond Consumer Relationships
15-1 Outcomes of Consumption
15-2 Complaining and Spreading WOM
15-3 Switching Behavior
15-4 Consumer Loyalty
15-5 Link the Concept of Consumer Co-Creation of Value to Consumption Outcomes
Chapter 16: Consumer and Marketing Misbehavior
16-1 Consumer Misbehavior and Exchange
16-2 Distinguish Consumer Misbehavior from Problem Behavior
16-3 Marketing Ethics and Misbehavior
16-4 Corporate Social Responsibility
16-5 Regulation of Marketing Activities
16-6 Public Criticism of Marketing
Part 5: Cases
Endnotes
Glossary
Subject Index
Name Index
Products/Organizations Index
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Solution Manual for CB 8th Edition by Babin