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Solution Manual For Business Ethics Ethical Decision Making and Cases 11th Edition Ferrell

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Solution Manual For Business Ethics Ethical Decision Making and Cases 11th Edition Ferrell
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Solution Manual For Business Ethics Ethical Decision Making and Cases 11th Edition Ferrell

Solution Manual For Business Ethics Ethical Decision Making and Cases 11th Edition Ferrell

Packed with cases, exercises, simulations, and practice tests, the market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, 11th Edition, thoroughly covers the complex environment in which managers confront ethical decision-making. Using a proven managerial framework, this accessible, applied text addresses the overall concepts, processes, and best practices associated with successful business ethics programs –helping you see how ethics can be integrated into key strategic business decisions. Thoroughly revised, this edition incorporates coverage of new legislation affecting business ethics, the most up-to-date examples, and the best practices of high-profile organizations. It also includes 20 new or updated original case studies.

 

Brief Contents
Contents
Preface
Ch 1: The Importance of Business Ethics
Business Ethics Defined
Why Study Business Ethics?
The Development of Business Ethics
Developing an Organizational and Global Ethical Culture
The Benefits of Business Ethics
Our Framework for Studying Business Ethics
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Endnotes
Ch 2: Stakeholder Relationships, Social Responsibility, and Corporate Governance
Stakeholders Define Ethical Issues in Business
Social Responsibility and Business Ethics
Issues in Social Responsibility
Social Responsibility and the Importance of a Stakeholder Orientation
Corporate Governance Provides Formalized Responsibility to Stakeholders
Implementing a Stakeholder Perspective
Contributions of a Stakeholder Perspective
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Endnotes
Ch 3: Emerging Business Ethics Issues
Recognizing an Ethical Issue (Ethical Awareness)
Foundational Values for Identifying Ethical Issues
Ethical Issues and Dilemmas in Business
The Challenge of Determining an Ethical Issue in Business
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Endnotes
Ch 4: The Institutionalization of Business Ethics
Managing Ethical Risk through Mandated and Voluntary Programs
Mandated Requirements for Legal Compliance
The Sarbanes-Oxley (SOX) Act
Dodd-Frank Wall Street Reform and Consumer Protection Act
Laws That Encourage Ethical Conduct
Federal Sentencing Guidelines for Organizations
Core or Best Practices
The Importance of Institutionalization in Business Ethics
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Endnotes
Ch 5: Ethical Decision Making
A Framework for Ethical Decision Making in Business
Using the Ethical Decision-Making Model to Improve Ethical Decisions
Normative Considerations in Ethical Decision Making
Understanding Ethical Decision Making
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Endnotes
Ch 6: Individual Factors: Moral Philosophies and Values
Moral Philosophy Defined
Moral Philosophies
Applying Moral Philosophy to Ethical Decision Making
Cognitive Moral Development and Its Problems
White-Collar Crime
Individual Factors in Business Ethics
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Endnotes
Ch 7: Organizational Factors: The Role of Ethical Culture and Relationships
Defining Corporate Culture
The Role of Corporate Culture in Ethical Decision Making
Leaders Influence Corporate Culture
Group Dimensions of Corporate Structure and Culture
Variation in Employee Conduct
Can People Control Their Actions within a Corporate Culture?
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Endnotes
Ch 8: Developing an Effective Ethics Program
The Responsibility of the Corporation to Stakeholders
The Need for Organizational Ethics Programs
An Effective Ethics Program
Codes of Conduct
Ethics Officers
Ethics Training and Communication
Systems to Monitor and Enforce Ethical Standards
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Endnotes
Ch 9: Managing and Controlling Ethics Programs
Implementing an Ethics Program
The Ethics Audit
Benefits of Ethics Auditing
The Auditing Process
The Strategic Importance of Ethics Auditing
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Endnotes
Ch 10: Globalization of Ethical Decision Making
Global Culture, Values, and Practices
Economic Foundations of Business Ethics
Multinational Corporations
Global Cooperation to Support Responsible Business
Global Ethics Issues
The Importance of Ethical Decision Making in Global Business
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Endnotes
Ch 11: Ethical Leadership
Defining Ethical Leadership
Requirements for Ethical Leadership
Benefits of Ethical Leadership
Ethical Leadership and Organizational Culture
Managing Ethical Business Conflicts
Ethical Leaders Empower Employees
Ethical Leadership Communication
Leader-Follower Relationships
Leadership Styles and Ethical Decisions
The RADAR Model
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Endnotes
Ch 12: Sustainability: Ethical and Social Responsibility Dimensions
Defining Sustainability
How Sustainability Relates to Ethical Decision Making and Social Responsibility
Global Environmental Issues
Environmental Legislation
Alternative Energy Sources
Business Response to Sustainability Issues
Strategic Implementation of Environmental Responsibility
Summary
Important Terms for Review
Resolving Ethical Business Challenges
Check Your EQ
Endnotes
Cases
Case 1: Monsanto Attempts to Balance Stakeholder Interests
Case 2: Starbucks Mission: Social Responsibility and Brand Strength
Case 3: Walmart Manages Ethics and Compliance Challenges
Case 4: Sustainability Challenges in the Gas and Oil Industry
Case 5: New Belgium Brewing: Engaging in Sustainable Social Responsibility
Case 6: National Collegiate Athletic Association Ethics and Compliance Program
Case 7: Google: The Quest to Balance Privacy with Profit
Case 8: Zappos: Stepping Forward in Stakeholder Satisfaction
Case 9: Enron: Questionable Accounting Leads to Collapse
Case 10: Lululemon: Encouraging a Healthier Lifestyle
Case 11: Frauds of the Century
Case 12: Insider Trading at the Galleon Group
Case 13: Whole Foods Strives to Be an Ethical Corporate Citizen
Case 14: Apple Inc.’s Ethical Success and Challenges
Case 15: PepsiCo’s Journey toward an Ethical and Socially Responsible Culture
Case 16: Ethical Leadership at Cardinal IG: The Foundation of a Culture of Diversity
Case 17: Belle Meade Plantation: The First Nonprofit Winery Engages in Social Entrepreneurship
Case 18: Managing the Risks of Global Bribery in Business
Case 19: Multilevel Marketing under Fire: Herbalife Defends Its Business Model
Case 20: The Mission of CVS: Corporate Social Responsibility and Pharmacy Innovation
Index
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Solution Manual For Business Ethics Ethical Decision Making and Cases 11th Edition Ferrell